Earth Corporation（referred to in the following as “Our Company”）exercises the utmost care in handling personal information received from customers.
Our Company strictly abides by laws such as the Personal Information Protection Law and related standards, in order to protect the personal information of our customers.

1. Acquiring Personal Information

Our Company uses fair and proper means to acquire personal information. Unless it is a case specified by law to be handled as an exception, Our Company shall either express or announce the purpose of use of the information to be acquired to the person concerned prior to acquiring the information, or shall inform or announce this purpose to the person immediately after acquiring the information. Please refer to “2. Use of Personal Information” for more about purposes of use of personal information which are announced in advance.
Our Company shall not use the personal information that it acquires to any further extent than is necessary for achieving the purpose of use.
Unless it is a case specified by law to be handled as an exception, Our Company shall obtain prior consent from the person concerned when acquiring personal information that requires special consideration.

2. Use of Personal Information

Purposes for which personal information will be used

Our Company will only use information provided by our customers for the following purposes.
In cases where the purpose of use is anything other than the following, please note that we will communicate this purpose in advance when the information is provided.

• 1)Purposes of use for personal information of users of Our Company’s products and services
  • [1]Sending items such as presents and small gifts during consumer campaigns and other such activities
• 2)Purposes of use for personal information of those who contact Our Company customer services regarding products
  • [1]Responses to inquiries and other contact from customers
  • [2]Sending products and other such items
• 3)Purposes of use for personal information of those who contact Our Company customer services regarding personal information
  • [1]Responses to inquiries and other contact from customers
  • [2]Handling requests for disclosure of personal information and other such matters
• 4)Purposes of use for personal information of business clients
  • [1]Sending greeting cards and invitation letters to representatives or management at the client company
• 5)Purposes of use for personal information of applicants for employment
  • [1]Conducting the selection process and making hiring decisions
  • [2]Sending materials to those that receive employment offers
• 6)Purposes of use for personal information acquired from those visiting the company in person by means other than direct submission in writing
  • [1]Confirming the identity of the person visiting the company
  • [2]Maintaining safety within the company and preventing crime
• 7)Purposes of use for personal information of shareholders
  • [1] To exercise rights or fulfill obligations based on corporate law
  • [2] To extend facilities as a stock-issuing company to those in the position of being shareholders
  • [3] To also take measures within the relationship between the company and its shareholders that facilitate smooth mutual relations between the constituent members of the corporate association and the association itself
  • [4] For shareholder management needs such as producing shareholder data according to set standards based on various laws

3. Management of Personal Information

• (1)Our Company creates internal rules for handling the personal information of customers, builds ISMS（information security management system）organizations within the company, and properly manages them.
• (2)Our Company conducts training for all employees who handle the personal information of customers, and ensures that they understand the importance of information security.
• (3)When contracting operations to a third party, Our Company may share personal information with the contractor or have the contractor store such information. Our Company carefully selects contractors that can strictly abide by these policies, and compels them to manage in line with these policies.

4. Sharing Personal Information with Third Parties

Our Company only shares customer personal information with third parties in the following cases.

• (1)The customer has given prior consent to share this information
• (2)There is justifiable reason as stipulated in Personal Information Protection Law

5. Disclosure of Personal Information

When receiving a request from a customer to disclose personal information belonging to that customer, unless Personal Information Protection Law specifies any justifiable reason not to, Our Company shall not hesitate to disclose the information upon verifying that the party making the request is indeed that customer.

6. Modifications, Additions, Deletions, Suspensions of Use, and Other Actions Performed Involving Personal Information

When Our Company discloses personal information to the customer requesting it, and the customer finds inaccuracies in the information and requests or applies for modifications, additions, deletions, or other such actions, Our Company will not hesitate to check the accuracy of this personal information. If the information is found to contain errors, Our Company will not hesitate to modify, add, delete, or perform any other necessary actions to the information.
Additionally, if Personal Information Protection Law violations are found, such as personal information being gathered through inappropriate means, or sharing of personal information with a third party without justifiable reason, we will not hesitate to take the actions specified in Personal Information Protection Law, including immediately suspending use of the information.

7. Procedure for Requesting Disclosure or Other Requests for Personal Information

If you are a customer and you would like to file a complaint about the disclosure or handling of your personal information, or wish to request modification, addition, deletion, or another action to be performed on your personal information, please follow the procedure below to submit a request.

• (1)Please click the button below, then download and print the “Request Form for Disclosure, Modification, Deletion, etc., of Personal Information.”
  
  Download the Request Form for Disclosure, Modification, Deletion, etc., of Personal Information（PDF：30.9KB）
• (2)Please send the following documents to customer service by postal mail.
  • 1)When the person sending the request is the actual customer
    • [1]“Request Form for Disclosure, Modification, Deletion, etc., of Personal Information” with the necessary items filled in
    • [2]Documents for personal identification........ a. and b. below
      a.Copy of an official form of identification such as a driver’s license or health insurance card of the actual customer
      b. Official copy of the residence certificate of the actual customer
  • 2)When the person sending the request is a representative of the customer（legal or chosen representative）
    • [1]“Request Form for Disclosure, Modification, Deletion, etc., of Personal Information” with the necessary items filled in
    • [2]Documents for personal identification........ a. and b. below
      a.Copy of an official form of identification such as a driver’s license or health insurance card of both the actual customer and representative
      b. Official copy of the residence certificate of both the actual customer and representative
    • [3]Documents to confirm the relationship with representative
      a.For a legally authorized representative（parent or spouse）: The family register of the actual customer
      b. For a legally authorized representative other than a parent or spouse, or for a chosen representative: A proxy statement indicating the status of the person as the representative
      （If the representative is an attorney, please also indicate the attorney registration number.）
      Our Company will send a response to the person submitting the request at a later date.
• (3)Contact address for inquiries
  12-1 Kanda-Tsukasamachi 2-chome, Chiyoda-ku, Tokyo 101-0048
  Legal Department
  Earth Corporation Administration Headquarters

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9. Revisions to These Policies

Our Company regularly revises these policies in order to improve them. As such, they are subject to change without prior notice. We appreciate your understanding.